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High emotional intelligence might protect narcissists from workplace distress

by Karina Petrova
June 18, 2026
Reading Time: 4 mins read
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Recent psychology research explores how socially abrasive personality traits impact an employee’s mental health and sense of purpose. The findings show that narcissism is linked to better psychological well-being through higher emotional intelligence, while psychopathy predicts the opposite outcomes. The study was published in the journal Acta Psychologica.

The Dark Triad describes three negative and socially aggressive personality traits. These exact traits include narcissism, Machiavellianism, and psychopathy. Although they are distinct concepts, these traits share a core foundation of emotional coldness, interpersonal manipulation, and a general lack of empathy toward other people.

Narcissism typically involves grandiosity, an inflated sense of entitlement, and a constant need for external admiration. People high in Machiavellianism tend to be calculating, highly cynical, and exclusively focused on their own interests instead of group goals. Psychopathy is defined by high impulsivity, erratic behavior, and a profound emotional detachment from conventional social norms.

Psychology researchers have heavily studied how these traits predict bad behavior or toxic environments at work. Very few studies have looked at how these traits affect the inner lives and overall functioning of the employees who actually possess them. Lead author Sulakshana Khatoniyar and co-author Indranee Phookan Borooah, both researchers at Gauhati University in India, wanted to explore this specific gap in the literature.

They designed their project to measure a concept called psychological well-being. This is an idea rooted in eudaimonic philosophy. It is very different from the traditional idea of hedonic happiness, which just measures momentary pleasure or the simple absence of sadness or pain. Instead, this concept focuses on a person’s ability to grow, find a distinct purpose in life, and build highly meaningful relationships. The researchers suspected that the interpersonal difficulties associated with dark personality traits might hinder an individual’s ability to achieve this deeper sense of fulfillment.

Khatoniyar and Borooah also looked at emotional intelligence as a potential middleman in this psychological dynamic. Emotional intelligence is simply the ability to recognize, understand, and manage one’s own emotions as well as the emotions of other people. The researchers believed that having strong emotional skills might help some people navigate social situations gracefully, protecting their mental health despite having darker personality tendencies.

To test these ideas, the researchers recruited 217 employees working in industrial management roles within the Kamrup Metropolitan district of Assam, India. The participants were men and women between the ages of 21 and 60. Using standardized psychological questionnaires, the employees rated their own dark personality traits, their emotional skills, and their levels of personal growth and self-acceptance.

The researchers then used statistical software to look for mathematical relationships among the different survey scores. They specifically ran mediation analyses. This type of statistical test looks at whether a third variable, like emotional abilities, helps explain the indirect relationship between a personality trait and a final outcome like mental health.

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The results revealed contrasting effects depending on the specific personality trait being analyzed. Narcissism actually predicted higher levels of psychological well-being among the industrial workers. This positive relationship was partially explained by emotional intelligence. The data showed that employees with more narcissistic traits also reported higher emotional intelligence, which subsequently predicted better well-being outcomes.

This suggests that narcissistic individuals might actively use emotional skills to achieve their personal goals in socially adaptable ways. The temporary confidence and inflated self-esteem often seen in narcissists could help them maintain a sense of competence at work. However, the researchers point out that narcissists might simply be inflating their self-reported survey scores to look better rather than revealing their true emotional struggles.

Psychopathy showed the exact opposite pattern in the data. Employees scoring higher on psychopathic traits reported significantly lower psychological well-being on their questionnaires. This negative relationship was also linked to emotional intelligence. Higher psychopathy was associated with severely lower emotional skills, which in turn predicted a distinct decline in an employee’s sense of purpose and personal growth.

This finding strongly aligns with the core characteristics of psychopathy. People with these traits struggle to understand the feelings of those around them and often fail to regulate their own angry or impulsive moods. These profound emotional deficits can prevent them from forming lasting friendships or functioning well in a collaborative team setting. Over time, those social failures likely erode their overall sense of well-being.

The third trait, Machiavellianism, had a mild negative relationship with well-being in the initial data sweep. People who harbor a highly cynical worldview and expect the worst from others tend to have smaller social support networks. When accounting for the other variables, Machiavellianism stopped acting as a statistically meaningful predictor of mental health. Emotional intelligence also did not play a significant role in connecting this specific trait to overall well-being.

The researchers point out that their study takes place in a non-Western, collectivistic culture that heavily prioritizes group harmony and personal modesty. In India, strict social expectations often shape emotional expression, adding a unique perspective to personality research traditionally conducted in highly individualistic Western societies. The fact that the positive link between narcissism and well-being appeared in both cultural settings is an unexpected consistency. It hints that some personality dynamics cross broad cultural boundaries.

Still, the study has several notable limitations. The data came exclusively from self-reported surveys in a single district in India, meaning the findings might not apply to different populations or entirely different professions. The research was also a snapshot in time, so the researchers cannot confidently verify which variables cause the others to eventually change.

The personality and emotional intelligence scores only explained about a quarter of the differences in well-being among the employees. This means that mental health is a highly multifaceted concept. Many other job-related elements like aggressive workplace stress, personal resilience, and specific physical job demands likely influence an employee’s daily life.

Future studies could focus on behavioral observations from peers to avoid the bias of self-reporting surveys. This avenue of research could eventually help companies design better support systems for their staff. By tailoring emotional skills training to fit different personality profiles, workplaces might improve both employee mental health and team dynamics over the long haul.

The study, “The dark triad and psychological well-being: Mediating role of emotional intelligence,” was authored by Sulakshana Khatoniyar and Indranee Phookan Borooah.

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