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Home Exclusive Social Psychology Parasocial Relationships

YouTubers can fulfill emotional needs better than casual friends, study suggests

by Eric W. Dolan
July 3, 2024
Reading Time: 4 mins read
(Photo credit: Adobe Stock)

(Photo credit: Adobe Stock)

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A recent study published in Scientific Reports suggests that one-sided relationships with YouTube creators can be more emotionally satisfying than casual friendships. The research suggests that people feel their connections with YouTube creators fulfill their emotional needs better than acquaintances do, although not as effectively as close personal relationships.

The researchers aimed to explore the psychological benefits of parasocial relationships, or one-sided relationships, which are formed with figures who cannot reciprocate the sentiment, such as celebrities and fictional characters. Historically, these relationships were thought to serve as a substitute for real interactions for those struggling to form meaningful connections. However, recent perspectives suggest that parasocial relationships might play a valuable role in fulfilling emotional needs.

The researchers conducted a series of three studies to compare the effectiveness of parasocial relationships in fulfilling emotional needs to that of traditional in-person relationships. They focused specifically on YouTube, which offers a unique platform where viewers can regularly engage with creators through video content. This frequent and personal interaction makes YouTube creators ideal subjects for studying the impact of parasocial relationships.

In the first study, researchers aimed to understand how effective parasocial relationships with YouTube creators are at fulfilling emotional needs compared to in-person relationships. To recruit participants, they collaborated with ten influential YouTube creators who promoted the survey link in their videos. Participants, aged 16 to 78, were encouraged to join voluntarily and had the chance to win gift vouchers.

Participants were asked to identify two types of in-person relationships: a strong tie, described as someone they are very close to and confide in, and a weak tie, described as someone they are friendly with but not very close to. Similarly, they identified two YouTube creators: one they felt a strong parasocial connection with and one they felt a weak connection with. For each of these four relationships, participants rated the effectiveness of the relationship in fulfilling their emotional needs on a seven-point scale. They also assessed the closeness and perceived responsiveness of these relationships.

To replicate and expand the findings of the first study, researchers conducted a second study with a more diverse and representative sample. They recruited participants from Prolific Academic, focusing on individuals from the United States and the United Kingdom who reported being fluent in English. The goal was to reach a broader audience and examine a wider range of parasocial relationships, including celebrities and fictional characters.

Participants first answered pre-screening questions to determine if they had strong parasocial relationships with YouTube creators or other figures. Those who qualified were asked to identify and rate both strong and weak in-person relationships, as well as strong and weak parasocial relationships, using the same measures as in the first study. This ensured consistency in evaluating the emotional need fulfillment, perceived responsiveness, and closeness of these relationships.

Across both studies, the results consistently showed that strong parasocial relationships were rated as more effective at fulfilling emotional needs than weak in-person relationships. Specifically, strong in-person relationships were rated as the most effective, followed by strong parasocial relationships, weak in-person relationships, and weak parasocial relationships. Participants felt closer to strong parasocial relationships than to weak in-person relationships. Strong parasocial relationships were seen as more responsive than weak in-person relationships, though they did not differ significantly in perceived responsiveness compared to strong in-person relationships.

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The findings suggest that strong parasocial relationships, such as those with YouTube creators, can play a significant role in fulfilling emotional needs, often surpassing the support provided by casual acquaintances.

The third study aimed to explore how people use their parasocial relationships to regulate their emotions after experiencing social rejection. The researchers recruited 960 participants, who were randomly assigned to either recall a socially hurtful experience (social threat condition) or a supportive experience (no threat condition). This manipulation was designed to elicit feelings of social rejection or support, respectively.

Participants first reported their self-esteem using a standard measure. They were then asked to nominate the YouTube creator they felt they knew the most (a strong parasocial relationship) and rate how responsive and close they felt this parasocial relationship was to their needs.

The results of the third study provided additional insights into how parasocial relationships function in times of emotional need. Participants with high self-esteem perceived their parasocial relationships as more responsive when they recalled a socially hurtful experience, similar to how they would respond with close in-person relationships. This suggests that people with high self-esteem may defensively affirm that their parasocial relationships are responsive in times of social threat.

Participants with low self-esteem consistently perceived their parasocial relationships as highly responsive, regardless of whether they were recalling a supportive or hurtful experience. This indicates that individuals with low self-esteem may chronically rely on their parasocial relationships for emotional support.

Overall, the third study revealed that people turn to their parasocial relationships for emotional regulation, especially when experiencing social rejection. High self-esteem individuals seem to affirm their parasocial relationships’ responsiveness in times of threat, while low self-esteem individuals maintain a stable perception of their parasocial relationships’ responsiveness, regardless of the social context.

Together, these studies demonstrate that parasocial relationships, particularly with YouTube creators, can significantly fulfill emotional needs. These one-sided relationships are seen as more effective and reliable than casual in-person relationships, highlighting their integral role in modern social portfolios.

“Parasocial relationships are an important part of our psychological toolbox when it comes to feeling like we have people out there who are able to validate and support us in times of need, even if we can never actually meet with them in reality,” said study author Veronica Lamarche of the University of Essex. “This isn’t a last resort for very young or lonely among us – in our studies, people of all ages reported feeling like they had a strong connection to at least one fictional character, celebrity or online personality that they’ve never met.”

But, as with all research, there are some caveats to consider. The researchers measured participants’ perceptions of how well their parasocial relationships met emotional needs, rather than actual emotional outcomes. There might be a self-selection bias, as participants with strong parasocial relationships could be more inclined to believe in their effectiveness.

Future research could investigate the mechanisms through which parasocial relationships effectively regulate emotions and compare these to traditional two-sided relationships. It would also be beneficial to explore how different types of parasocial relationships, beyond YouTube creators, influence emotional fulfillment.

The study, “People perceive parasocial relationships to be effective at fulfilling emotional needs,” was authored by Shaaba Lotun, Veronica M. Lamarche, Ana Matran-Fernandez, and Gillian M. Sandstrom.

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